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AT&T to discontinue its key texting service in upcoming changes

Posted on 29 March 2025

AT&T has announced the discontinuation of its text-to-email and email-to-text messaging services as of June 17, 2025. While these services may not have a wide user base, they are essential for a number of AT&T customers who utilize them daily.

Simply put, text-to-email allows messages sent from email addresses to be converted into text messages, while the email-to-text service enables users to receive text messages in their email inbox. As of now, AT&T customers have not been formally notified about this upcoming shutdown, which could lead to confusion and frustration come June.

The lack of communication from the company is concerning, as many users may be left scrambling for alternatives. No explanation has been provided for the decision to discontinue these services, but it may be that AT&T has identified a decline in usage similar to how Samsung removed Bluetooth features from the S-Pen due to low demand.

Cricket Wireless, a subsidiary of AT&T, will also experience the loss of these features on the same date. In light of this change, AT&T has suggested that businesses that previously utilized these messaging services consider switching to A2P (Application-to-Personal) messaging options.

While A2P is effective for large-scale business communications, it does not provide a solution for individual users who relied on email-to-text and text-to-email services. For those needing continued functionality, there may be third-party programs that can facilitate the conversion between emails and texts.

The market may also see new solutions emerge if there is enough demand. However, it seems likely that these services will not be missed by the majority of users in the long run.

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