AT&T has introduced a new security feature called Wireless Account Lock aimed at enhancing protection for its customers’ online accounts. This feature prevents unauthorized account changes such as billing updates or wireless number transfers, helping to guard against potential scams. Customers can enable Wireless Account Lock through the myAT&T app.
To do so, users should follow these simple steps: First, open the app and sign in. Next, navigate to Services, then select Mobile Security, and scroll down to find Wireless Account Lock. Once there, users can choose the account they wish to secure and simply swipe to lock or unlock it.
It is important to note that the Wireless Account Lock can be managed not just by the account owner but also by any secondary users given access by the owner. This ensures that family members or trusted individuals can help manage the account when needed. While enabling this feature adds an extra layer of security, it may also require users to temporarily unlock the account for family members who wish to make purchases or changes.
In addition to the regular Wireless Account Lock, AT&T has also rolled out specific security measures for business and prepaid accounts. The Business Account Lock operates similarly, allowing administrators to exempt certain lines from the lock or selectively enable specific lock functions. Users should be aware that this security feature applies to all devices and lines within their AT&T Wireless account, including smartphones and tablets, but does not affect non-wireless services.
In conclusion, AT&T’s Wireless Account Lock offers vital protection, ensuring that customers can safeguard against unauthorized actions on their accounts. For those considering activation, it’s a beneficial step towards enhanced account security.