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Apple Drops BOE from Supply Chain as iPhone 17 Air Displays Experience Cracking Issues

Posted on 1 July 2025

Apple is currently facing significant challenges with the display quality of its new iPhone 17 series, particularly the recently released iPhone 17 Air model. Reports indicate that the ultra-thin displays used in this model are prone to cracking, raising concerns about their durability and overall structural integrity. The issues stem from Apple’s decision to exclude BOE, the China-based display supplier, from its production line. Despite Apple’s interest in partnering with BOE for its cost-effective solutions, the company has struggled to meet the demanding quality standards set by Apple.

Consequently, Apple has opted to rely solely on Samsung and LG for the display supply of the iPhone 17 lineup, which could lead to increased manufacturing costs. The structural shortcomings of the iPhone 17 Air’s display are particularly concerning. With a thickness of approximately 5.5 mm, the OLED panel is thinner than typical variations, resulting in the micro-coating layer cracking at the edges. This protective layer serves to block dust, moisture, and oxygen from damaging the screen.

If compromised, the lifespan of the display could be significantly reduced, leading to potential long-term issues. In response to these display flaws, Apple is negotiating with its suppliers for cost reductions, arguing that the ongoing issues will incur additional future expenses. Currently, Samsung is expected to supply around 70 million units, while LG will provide approximately 43 million units. Should BOE enhance its production quality in the coming year, it may rejoin Apple’s supplier roster ahead of the iPhone 18 release.

For consumers, these developments imply that the iPhone 17 series will likely come with a higher price tag than its predecessor, the iPhone 16. Noteworthy upgrades, including enhanced RAM and advanced display technology, are anticipated, although these improvements come amid ongoing supply chain challenges. In light of ongoing advancements in smartphone technology, it is evident that future models, particularly the iPhone 18, could further escalate in price. There’s a cautious hope that the iPhone 17 Air won’t encounter major structural issues reminiscent of past iPhone dilemmas.

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