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Xfinity Mobile Users Set for Major Upgrade: Here’s Why It Matters [UPDATED]

Posted on 25 June 2025

Comcast is set to enhance the experience for many Xfinity Mobile users with a significant upgrade that promises faster speeds and lower latency. The company is transitioning a large segment of its mobile users, including those on Xfinity Mobile, Comcast Business Mobile, and NOW Mobile, to premium data plans featuring Quality of Service Class Identifier (QCI) 8. This upgrade aims to improve performance, particularly during peak usage times. QCI is essential for managing network traffic, and QCI 8 represents a higher priority level for data, ensuring users experience quicker speeds and reduced latency.

This change could particularly benefit activities such as streaming videos, online gaming, and using apps in crowded locations. Comcast plans to notify affected users via email by July 1, with the upgrade implemented automatically, requiring no action on the part of the users. The rollout comes on the heels of the introduction of Xfinity Mobile’s Premium Unlimited plan, which offers additional perks like semi-annual phone upgrades, full 4K video streaming, increased hotspot data, and enhanced spam call blocking. While the QCI 8 upgrade is distinct from this plan, it signifies Comcast’s ongoing efforts to enhance service for a broad base of users.

While it remains unclear which specific plans will benefit from QCI 8 or if any price changes will occur, the quiet implementation across various brands suggests that many users might enjoy these upgrades. Initially, the benefits may be subtle, but QCI 8 could prove invaluable in high-traffic scenarios, helping users maintain connectivity even when network congestion peaks. This move signifies Comcast’s commitment to developing its mobile services, bringing its offerings closer to those of larger carriers. Of course, the actual enhancements will depend on local network conditions, but for users seeking reliable mobile performance, this is a promising step forward.

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