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Samsung Users Face Potential Loss This July: Are They Prepared? – Reuters AP Newsletters

Posted on 4 June 2025

Samsung plans to permanently delete inactive user accounts that have not been accessed for two years. Beginning July 31, 2025, any Samsung account without activity in the past 24 months will be removed, along with all associated data. The objective of this policy, according to Samsung, is to enhance the protection of personal information.

Inactive accounts pose a risk of unauthorized access, so eliminating them is a way to mitigate this threat. Users who wish to retain their accounts must take action before the deadline; simply logging in or using a Samsung service will reset the inactivity period. If no action is taken by July 31, the account and all data will be irretrievably lost.

Samsung will send email reminders to those affected prior to the deletion date. If you have multiple Samsung accounts, this situation presents an opportunity to evaluate which ones may have gone dormant. Logging in now could prevent the loss of essential data in the future.

Maintaining an active Samsung account is crucial for owners of Samsung devices. The account connects various services, backs up data, stores app purchases, and facilitates features such as Samsung Cloud and SmartThings. Even if you do not use these features daily, your account may contain significant information, particularly if you have previously used Galaxy phones or tablets.

For those who may switch back to Samsung devices later, retaining access to the account means saved preferences, synced contacts, and device backups will remain intact. To avoid disruption, ensure you log into your Samsung account before the July 31 deadline. Look for reminders from Samsung or check older devices if you’re unsure about inactive accounts.

Remember, staying active with your Samsung account is essential to safeguard your information and ensure a seamless user experience in the future.

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