T-Mobile’s collaboration with SpaceX’s Starlink has recently made headlines due to a significant reduction in the list of devices eligible for their beta satellite cell service. Customers using phones previously eligible, like the Samsung Galaxy S23, have discovered that they can no longer access the service.
This change has left many users surprised, especially those who planned to rely on the service while traveling. On May 24, 2025, T-Mobile clarified that an error may have led to customers receiving inaccurate information about device eligibility.
They acknowledged the confusion and indicated that an official, updated list is available. It appears the limitations on devices stem from changes implemented as of May 17, with no specific reasons provided.
Presumably, this move aims to prioritize services for first responders and manage system loads, which also contributed to the exclusion of the Galaxy S23 from the beta program. Users have reported mixed experiences with the Starlink beta.
While some have noted subpar performance, others have found the service to work flawlessly, even in remote areas. Interestingly, the iPhone 13 was acknowledged as being part of the beta after its update to iOS 18.5 but has also been omitted from the new eligibility list.
This inconsistency has raised questions about whether this list is complete or if support for the iPhone 13 has been withdrawn. As T-Mobile navigates these changes, it’s important to recognize that competitors like AT&T and Verizon are developing their satellite cell services in partnership with ATS SpaceMobile.
Their offerings are expected to become operational next year, indicating a competitive race in satellite-based data services among carriers.