In a recent Reddit discussion titled “Everyone is leaving Verizon,” a user claiming to be a Verizon representative expressed frustration about an apparent exodus of customers from the company. The original poster (OP) started the thread with “Ahhhhh!” and claimed that every Verizon customer they interacted with recently indicated their intention to leave. They noted a significant increase in customers departing and sought feedback from other Verizon reps regarding their experiences.
Interestingly, another user, also claiming to be a Verizon representative in telesales, reported having successfully processed 21 new lines on the same day, suggesting that not all representatives are experiencing the same customer loss. The OP further lamented their situation, explaining that they often face customers who “scream” at them due to complicated processes. They even mentioned being harassed throughout the day, both by customers and managers, leading them to react strongly in frustration. Concerns about Verizon’s strategy were echoed by another Redditor, who argued that the company has “prioritized sales over actual infrastructure.”
This sentiment parallels the struggles faced by Comcast, which has also seen millions of customers drop traditional cable services in favor of streaming options. As a result, both companies have faced declining revenue and increasing competition. One user noted they terminated their service with Verizon a month ago, stating that they simply ported their number out without visiting a store or calling customer service. We have reached out to Verizon for a response and will provide updates as they become available.
Additionally, Reddit users are reminded of the importance of constructive participation in discussions, including staying on topic and using respectful language. Moderation is conducted by humans to ensure fairness and objectivity.