In today’s world, it might sound unusual for someone to consider switching from T-Mobile to Verizon, yet this change happens more frequently than many think. Each option comes with its own set of advantages and disadvantages.
If you are contemplating such a switch, here’s what former T-Mobile customers who moved to Verizon have to share. One common sentiment among users is that T-Mobile generally offers better coverage overall.
While both carriers have dead spots, many customers report that Verizon’s service is less reliable. Furthermore, customer service experiences appear to skew negatively for Verizon.
Though some local representatives receive high marks, many users claim that dishonesty is a concern for the company. A specific point raised by former users is related to the overlap between the two networks.
One individual noted that Verizon’s 5G speed can be disappointingly slow, making even basic tasks like music streaming challenging. Additionally, that user observed that signal strength seems weaker when situated the same distance from a Verizon tower compared to T-Mobile.
However, switching to Verizon does come with benefits. For those who strategize wisely, a move could mean reduced monthly bills.
The carrier has struggled to retain subscribers and sees little growth, resulting in a flurry of discounts. Despite this, some customers have experienced unexpected price hikes while others enjoy lower rates, highlighting a current pricing crisis within Verizon.
Ultimately, the decision boils down to coverage in your specific area and personal needs. One user mentioned that they often switch between the two providers based on which offers the best deal at the time, which may be a pragmatic approach for consumers.